Spend your loyalty points on any product!
FREE Gift Wrap and Handwritten card!
Free Shipping for Orders over $95*

Contact Us

Contact information

IMPORTANT Announcement - Distribution office relocation

We will be relocating our distribution office to a more centralized location during late April 2014. Therefore, due to stocktaking, essential website maintainance and upgrades, our website is unavailable for a short period of time.

We will be presenting an upgraded portfolio of Brands at our relaunch - with exciting new additions! So...watch this space!

WE'RE back IN MAY!


Customer Care and other enquiries - Please be aware there may be a delay in receiving a response while we relocate - our apologies for any inconvenience caused.

Email customercare@nubonau.com

 

BUSINESS hours May 2014

Hours of Business - 

Monday to Friday 10.00am to 3.00pm ( PST) 

 

To contact us by telephone - please call 855 (NuboNau) 682 6628

Please contact us via telephone during business hours - or leave a message on our voicemail - We will do our best to return your call within 24 business hours.

The fastest way to contact us is via email at customercare@nubonau.com

Your order with us is usually prepared and shipped within 24 - 48 hours of receipt ( on business days) - We email a tracking number for all packages when shipped. 

Thank you very much for supporting our independent, family owned and managed business

 

IMPORTANT NOTICE regarding RETURNS

If you are returning a package it must have the return authorization number we issue to you on the outer label. Packages received without an authorization number will not be opened and the package will be disposed of without notice 7 days after receipt. Please see our terms and conditions for full details. 

The link for our terms and conditions can be found at the foot of this page, and every page on our website.

We are able to mail shipments to PO boxes by special arrangement - Please email us for further information - thank you

Contact Information

* Required Fields