Customer Care and other enquiries
Hours of Business -
Monday to Friday 10.00am to 3.00pm ( PST)
We are not seeking new Brand applications at this present time - thank you very much for considering us a worthy partner.
To contact us by telephone - please call 855 (NuboNau) 682 6628
Please contact us via telephone during business hours - or leave a message on our voicemail - We will do our best to return your call within 24 business hours.
The fastest way to contact us is via email at email@example.com
Your order with us is usually prepared and shipped within 24 - 48 hours of receipt ( on business days) - We email a tracking number for all packages when shipped.
Thank you very much for supporting our independent, family owned and managed business
IMPORTANT Announcement - Distribution office relocation
We are delighted to announce that in late MARCH 2014 we will be relocating our distribution office to a more centralized location. Therefore, due to stocktaking, essential website maintainance and upgrades, our website will be unavailable for a short period of time during EARLY APRIL.
We will be presenting an upgraded portfolio of Brands at our relaunch - with exciting new additions! So...watch this space!
IMPORTANT NOTICE regarding RETURNS
If you are returning a package it must have the return authorization number we issue to you on the outer label. Packages received without an authorization number will not be opened and the package will be disposed of without notice 7 days after receipt. Please see our terms and conditions for full details.
The link for our terms and conditions can be found at the foot of this page, and every page on our website.
We are able to mail shipments to PO boxes by special arrangement - Please email us for further information - thank you